They say you damaged the rental car.
Prove them wrong.

No, and most cases never need one. RentalProof is software: it reads your documents, verifies the evidence and generates the letter and files you send in your own name. That letter is what ends claims: the reference case was closed in writing within 24 hours of sending. A partner law firm exists for the rare case that escalates, at a fixed price. It is the exception, not the product.

Rentals in Germany, Austria, France, Italy, Spain, Portugal, Greece, Croatia, the United Kingdom and Switzerland. For each of them we did the legal research: what the law says on proof, on unfair clauses, on the amount and on card refunds, checked against the official sources. Rented somewhere else? Pick your country at the top and leave your email: the next country is chosen by demand, and the check tells you honestly when yours isn't covered yet.

Then the kit adds a chargeback file for your bank and a refund demand with statutory interest. Time matters here, card disputes have deadlines that run from the debit, not from when the company answers.

Same process. Each charge is checked on four points: was it in the contract you signed and stated clearly, does the clause hold up against consumer law, did you expressly agree to the extra, and can they prove the fact behind it, the fuel level, the dirt, the fine. The letter demands the refund with a deadline. The kit also explains the card route: a debit you never consented to can be reported to your bank up to 13 months after the debit, and the bank has to refund it.

Any. The check reads the documents you upload, whoever sent them. For Sixt, Europcar, Avis, Budget, Hertz, Enterprise, Goldcar, Centauro and sixteen regional brands we also hold their current terms, so the letter quotes the clause they rely on. For any other company, upload your contract and the terms you received at booking. RentalProof is independent and not affiliated with any rental company.

Tell us. The method still helps: we check whether the amount is fair, repair costs, fees, downtime, VAT, and never argue what the evidence doesn't support.

Yes. Every rental in your account has its own address. Forward the company's emails there, attachments included; they are filed on the rental, the facts are read out, and the first one registers the claim by itself.

Add them from your gallery. We read the time and place inside each file, sort the photos onto the sixteen views of the guided capture and tell you which views are missing. Original files only; screenshots and messenger copies have lost their metadata.

Forward their answer or upload the letter, then press one button. The reply answers each of their arguments with the proof and the legal basis, without moving from the first letter's position, and a person checks it before release. Every round works the same way.

Yes. Vans bring their own claim pattern: a dented roof edge from a height barrier, scrapes on the load floor, a broken mirror, and terms that exclude some of this from the damage waiver so the deductible cap no longer applies. The capture app has a separate van walkthrough that records the load area, the roof edge and the mirrors, and the check reads those exclusion clauses against consumer law instead of taking them at face value.